Marketing agency in
Bishop Auckland
Your marketing, done properly.
We’re ZERO FAFF, a County Durham marketing agency just up the road. We help Bishop Auckland businesses get found, get noticed and get more enquiries, without the jargon or the faff.
A local agency that keeps it simple
Bishop Auckland has changed a lot in a few years. Auckland Castle and the galleries around the Market Place bring visitors from all over, Kynren lights up summer nights, and the town’s own shops, trades and services are busy making the most of it.
We’re ZERO FAFF, a small marketing agency based in County Durham. We help local businesses show people how good they are, with marketing that’s clear, honest and built to bring in enquiries.
No jargon, no long contracts and no mystery fees. You get quick replies and one person who knows your business inside out.
We tell you what we’re doing and why, without the buzzwords.
Ask a question, get an answer. Usually the same day.
One point of contact who knows your business, not a different face every month.
We show you what’s working with the figures, not fluff.
Six ways we help Bishop Auckland businesses
Paid ads
Put your business in front of the right people in and around Bishop Auckland, and only pay to reach them.
We run Facebook, Instagram and Google ads aimed at the people most likely to buy from you, whether that’s homeowners within a few miles of town or visitors planning a day at the castle. Every pound is tracked, so you can see exactly what each enquiry costs.
For What The Booth, our ads brought in 270+ enquiries in five months at £3.45 each.
- Meta and Google ads
- Local targeting, mile by mile
- Ads, landing pages and lead forms
- Cost per enquiry, every month
Website design
Your website is often the first place people check after hearing about you. It should make booking you the easiest thing in the world.
We design and build fast, good-looking websites that work beautifully on phones, show up properly in Google and turn visitors into enquiries. For Lawler Mortgages, that meant a new site with online appointment booking built in.
- Designed around your customers
- Fast on every phone
- Set up for local search
- Booking and enquiry forms
Branding & graphic design
If your logo, van, menus and posts all look different, people notice. A strong brand makes you look as good as you are.
We create logos, colours, fonts and the rules that hold them together, then design everything you need: signage, van livery, leaflets, menus, social posts and more. For Salt & Co, brand and design work since 2019 has supported growth from around £20,000 to £280,000 in turnover.
- Logo and brand identity
- Brand guidelines
- Signs, vans and print
- Social and ad design
CRM setup & integration
Enquiries from your website, Facebook, phone and email, all in one place, with nothing slipping through the cracks.
We set up a CRM that suits a small business, connect it to your website and ads, and automate the follow-ups you never have time for: replies, reminders and review requests. You see every lead, where it came from and what happened next.
- CRM chosen and set up for you
- Website and ad forms connected
- Automatic follow-ups
- Simple training for your team
Strategy & consultancy
Not sure where to start, or spending money on marketing without knowing what’s working? Let’s sort that first.
We look at where your customers come from, what your competitors around Bishop Auckland are doing and where your time and budget will go furthest. Then we give you a simple, realistic plan, and help you carry it out if you want us to.
- A clear marketing plan
- Local competitor review
- Budget and priorities
- Regular check-ins
Why Bishop Auckland businesses work with us
We’re County Durham born and based. We know Bishop Auckland’s customers, its busy seasons and the villages around it, so your marketing speaks their language.
You’ll have one person who answers the phone and replies to emails. We can meet you for a coffee in town, too.
You’ll always know what we’re doing, what it costs and what it’s bringing in. If something isn’t working, we’ll tell you and change it.
Good questions, straight answers
Do you work with businesses in Bishop Auckland?
Yes. We’re a County Durham marketing agency, so Bishop Auckland is on our doorstep. We work with businesses across the town and nearby, from Shildon and West Auckland to Crook and Spennymoor, and we’re happy to meet in person.
Do I need to sign up to a long contract?
No. We agree what we’re doing and what it costs before we start, in plain English. Most clients start with one service and add more once they see it working.
Can you help if I only need one thing, like a website or some ads?
Of course. You can come to us for a single job, like a new website or a run of Facebook and Instagram ads, or for everything at once. Either way you deal with one person who knows your business.
How quickly can you get started?
Usually within a couple of weeks. It starts with a quick chat about where your business is now and where you want it to go. Then we put a simple plan together and get going.
Bishop Auckland, let’s talk
Ready when you are.
Tell us a little about your business and we’ll book in a quick chat. No hard sell, no faff.
Social media management
Bishop Auckland is a town where people still recommend businesses to each other. Social media is where that word of mouth happens now.
We plan, write and design your posts, keep your pages looking sharp and reply to comments, so you turn up in local feeds week after week. Whether you run a café near the Market Place or a trade business working across the DL14 villages, we make you the name people think of first.