Marketing agency in
Crook
Your marketing, done properly.
We’re ZERO FAFF, a County Durham marketing agency a short drive along the A690. We help businesses in Crook and the villages around it get found, get noticed and get more enquiries, without the jargon or the faff.
The gateway to Weardale
Crook sits right where County Durham meets the hills. Weardale starts on the doorstep, the forest trails bring cyclists and walkers through town, and the Market Place is home to the shops, trades and services the villages around it rely on.
We’re ZERO FAFF, a small marketing agency based in County Durham. We help rural and market-town businesses reach further than word of mouth alone, with marketing that’s clear, honest and built to bring in enquiries.
No jargon, no long contracts and no mystery fees. You get quick replies and one person who knows your business inside out.
We tell you what we’re doing and why, without the buzzwords.
Ask a question, get an answer. Usually the same day.
One point of contact who knows your business, not a different face every month.
We show you what’s working with the figures, not fluff.
Six ways we help businesses in Crook
Paid ads
Rural customers are spread out. Ads let you reach them, mile by mile, without paying to reach anyone else.
We run Facebook, Instagram and Google ads aimed at the people most likely to buy from you, whether that’s households across the DL15 villages or visitors planning a trip to Weardale. Every pound is tracked, so you can see exactly what each enquiry costs.
For What The Booth, our ads brought in 270+ enquiries in five months at £3.45 each.
- Meta and Google ads
- Local and visitor targeting
- Ads, landing pages and lead forms
- Cost per enquiry, every month
Website design
For visitors to the dale, your website is the shop window they see before they set off.
We design and build fast, good-looking websites that work beautifully on phones, even on a patchy signal, show up properly in Google and turn visitors into bookings and enquiries. For Lawler Mortgages, that meant a new site with online appointment booking built in.
- Designed around your customers
- Fast on every phone
- Set up for local search
- Booking and enquiry forms
Branding & graphic design
A strong brand helps a small business look established, whether customers find you on a high street or a hillside.
We create logos, colours, fonts and the rules that hold them together, then design everything you need: signage, van livery, leaflets, menus, social posts and more. For Salt & Co, a small independent business, brand and design work since 2019 has supported growth from around £20,000 to £280,000 in turnover.
- Logo and brand identity
- Brand guidelines
- Signs, vans and print
- Social and ad design
CRM setup & integration
When you’re out on a job or serving customers, missed calls cost money. A CRM follows up for you.
We set up a CRM that suits a small business, connect it to your website and ads, and automate the follow-ups you never have time for: replies, reminders and review requests. You see every lead, where it came from and what happened next.
- CRM chosen and set up for you
- Website and ad forms connected
- Automatic follow-ups
- Simple training for your team
Strategy & consultancy
Busy seasons, quiet seasons, locals and visitors: a plan makes the most of all of them.
We look at where your customers come from, when they’re looking and where your time and budget will go furthest. Then we give you a simple, realistic plan for the whole year, and help you carry it out if you want us to.
- A clear marketing plan
- Local competitor review
- Seasonal budget and priorities
- Regular check-ins
Why businesses in Crook work with us
We’re County Durham born and based. We know how people in the dale find and choose businesses, and how visitors plan their trips.
Crook is a short drive from us. We’re happy to meet on the Market Place, at your farm shop or wherever suits you.
You’ll always know what we’re doing, what it costs and what it’s bringing in. If something isn’t working, we’ll tell you and change it.
Good questions, straight answers
Do you work with businesses in Crook?
Yes. We’re a County Durham marketing agency and Crook is a short drive away. We work with businesses across the town and the villages around it, from Willington and Tow Law to Wolsingham and the rest of Weardale, and we’re happy to meet in person.
Can you help us reach visitors as well as locals?
Yes. We can run ads and content aimed at people planning a trip to Weardale, as well as households in the DL15 villages, so you’re busy in and out of season.
Do I need to sign up to a long contract?
No. We agree what we’re doing and what it costs before we start, in plain English. Most clients start with one service and add more once they see it working.
How quickly can you get started?
Usually within a couple of weeks. It starts with a quick chat about where your business is now and where you want it to go. Then we put a simple plan together and get going.
Crook, let’s talk
We’ll put the kettle on.
Tell us a little about your business and we’ll book in a quick chat, in person or on a call. No hard sell, no faff.
Social media management
Out here, your next customer might be in the next village, or visiting for the weekend. Social media reaches both.
We plan, write and design your posts, keep your pages looking sharp and reply to comments, so locals and visitors alike keep seeing you. Whether you run a café on the Market Place, holiday cottages up the dale or a trade business covering Tow Law, Willington and Wolsingham, we make you the name people think of first.