Marketing agency in
Websites, social media & design, done properly.
We’re ZERO FAFF, a County Durham marketing agency just over the hill in Durham. We help businesses in Consett, Stanley and the Derwent Valley get found, get noticed and get more enquiries with websites, social media and design that work, without the jargon or the faff.
Consett made steel for more than a century, and when the works closed in 1980 the town set about rebuilding. Today the old steelworks site is homes, business parks and the Terris Novalis sculptures on the C2C cycle route, Front Street is full of independents, and the Derwent Valley brings walkers, cyclists and day-trippers through all year.
We’re ZERO FAFF, a small marketing agency based in County Durham. We help businesses across Consett and Stanley with marketing that’s clear, honest and built to bring in enquiries, and we cover the villages around them too, from Lanchester and Shotley Bridge to Annfield Plain, Tanfield and Burnopfield.
No jargon, no long contracts and no mystery fees. You get quick replies and one person who knows your business inside out.
We tell you what we’re doing and why, without the buzzwords.
Ask a question, get an answer. Usually the same day.
One point of contact who knows your business, not a different face every month.
We show you what’s working with the figures, not fluff.
Before most people ring you, they look you up. Your website should give them every reason to pick up the phone.
We design and build fast, good-looking websites that work beautifully on phones, show up properly in Google and turn visitors into enquiries. For Lawler Mortgages, that meant a new site with online appointment booking built in.
Already have a website? We can take over looking after it: hosting, updates, security and speed, plus new pages and changes whenever you need them, so it keeps bringing in work while you run your business.
If your logo, van, signs and posts all look different, people notice. A strong brand makes a local business look as good as it is.
We create logos, colours, fonts and the rules that hold them together, then design everything you need: signage, van livery, leaflets, menus, social posts and more. For Salt & Co, brand and design work since 2019 has supported growth from around £20,000 to £280,000 in turnover.
Reach the people in and around Consett and Stanley who are ready to buy, and only pay to reach them.
We run Facebook, Instagram and Google ads aimed at the people most likely to buy from you, from households in the DH8 and DH9 postcodes to the cyclists and visitors passing through on the C2C. Every pound is tracked, so you can see exactly what each enquiry costs.
For What The Booth, our ads brought in 270+ enquiries in five months at £3.45 each.
When you’re busy serving customers, enquiries slip. A good CRM catches every one of them.
We set up a CRM that suits your business, connect it to your website and ads, and automate the follow-ups you never have time for: replies, reminders and review requests. You see every lead, where it came from and what happened next.
Not sure where to start, or spending money on marketing without knowing what’s working? Let’s sort that first.
We look at where your customers come from, what your competitors around Consett and Stanley are doing and where your time and budget will go furthest. Then we give you a simple, realistic plan you can actually follow.
We’re County Durham born and based. We know Consett, Stanley and the villages of the Derwent Valley, and how people here choose who to buy from.
Consett is a short drive from us, and we’re happy to meet you there. Proper face-to-face chats, not just video calls.
You’ll always know what we’re doing, what it costs and what it’s bringing in. If something isn’t working, we’ll tell you and change it.
Yes. We’re a County Durham marketing agency and Consett is a short drive away. We work with businesses across Consett, Stanley and the villages around them, from Lanchester and Shotley Bridge to Annfield Plain and Burnopfield, and we’re happy to meet in person.
Yes. If you already have a website, we can take over looking after it: hosting, updates, security and speed, plus new pages and changes whenever you need them. If it’s holding you back, we’ll tell you honestly whether it’s worth fixing or rebuilding. We do this for businesses in Consett and all around it.
Yes. We can take your social media off your hands completely, from planning and designing posts to writing captions, posting and replying to comments, or work alongside you if you’d rather keep a hand in. Either way you’ll see what’s working each month, in plain English.
It depends on what your website needs to do. A simple, well-built site for a small business costs far less than one with online booking, payments or lots of pages. We’ll give you a fixed price in plain English before we start, so there are no surprises.
Yes. Plenty of people pass through on the C2C, head out to Derwent Reservoir or visit Beamish. We can run ads and content aimed at visitors as well as the households around you, so you’re busy all year.
No. We agree what we’re doing and what it costs before we start, in plain English. Most clients start with one service and add more once they see it working.
Usually within a couple of weeks. It starts with a quick chat about where your business is now and where you want it to go. Then we put a simple plan together and get going.
Consett, let’s talk
Tell us a little about your business and we’ll book in a quick chat, in Consett if you like. No hard sell, no faff.
Social media management in Consett
In towns like Consett and Stanley, people still go with who they know. Social media is how they get to know you.
We plan, write and design your posts, keep your pages looking sharp and reply to comments, so you turn up in local feeds week after week. Whether you run a café on Front Street, a shop in Stanley or a trade covering the Derwent Valley villages, we make you the name people think of first.
Already posting but struggling to keep up? We can take your accounts over completely, or work alongside you if you’d rather keep a hand in.