ZERo FaFFWeb designDurham · North East

Web design across

The North East

Built to be found. Built to be booked.

We’re ZERO FAFF, a Durham marketing agency that designs and builds websites for businesses from Northumberland to Teesside. Fast on phones, set up for Google and built to turn visitors into enquiries.

01 / What you get

A website that pulls its weight

Most people check you out online before they ever pick up the phone. If your website is slow, hard to use on a phone or doesn’t say clearly what you do, they’ll go to someone whose site does.

We design and build websites for North East businesses that are fast, good-looking and easy to use, written in plain English and set up properly for Google, so the people searching for what you do can find you.

Every site we build has a job: to bring in enquiries. So we put booking, calls and contact forms where people expect them, connect your analytics, and show you what it’s bringing in.

Words that sell

Clear copy that tells people what you do and why you’re the one to call.

Quick to load

Fast on every phone, because nobody waits for a slow site.

One person

One point of contact from the first chat to launch day and beyond.

Built for enquiries

Booking, calls and forms where people expect them, and the numbers to prove it.

02 / How we build it

From a quick chat to going live

01A quick chat

We find out what your business does, who your customers are and what your website needs to do for them. Then we agree a fixed price, in plain English.

02Design you can see

We write the words and design the pages, and you see it all before we build a thing. Nothing goes live until you’re happy with it.

03Build, launch, look after

We build it fast and set it up for Google, test it on every kind of phone, and launch it. After that, we’re here to keep it working as hard as you do.

03 / Where we work

Websites for the whole North East

We’re based in Durham and build websites for businesses right across the region, from the Northumberland coast to Teesside. Find your area to see what else we do near you.

05 / Questions

Good questions, straight answers

How much does a website cost?

It depends on what your website needs to do. A simple, well-built site for a small business costs far less than a big one with online booking, payments or lots of pages. We’ll give you a fixed price in plain English before we start, so there are no surprises.

How long does a new website take?

It depends on the size of the site, but we’ll agree a timeline with you at the start and stick to it. Most of the time goes into getting the words and the design right, not the build.

Will my website show up on Google?

We build every site to be fast, work properly on phones and be set up for search, with the right page titles, descriptions and structure, and we connect Google Search Console and Analytics so you can see how it’s doing. Climbing the rankings takes time, but you’ll have the best possible start, and we can help with local search and ads too.

Can I update the website myself?

Yes, if you want to. We’ll talk through how hands-on you want to be and build it to suit, whether you’d like to make changes yourself or would rather we looked after it for you.

Do you only build websites for North East businesses?

Most of our clients are in the North East, from Northumberland to Teesside, and we’re always happy to meet in person. We also build websites for businesses right across the UK.

Do I need to sign up to a long contract?

No. We agree what we’re doing and what it costs before we start, in plain English. Once your site is live, looking after it is up to you: we’re here if you want us, with no lock-in if you don’t.

Need a new website?

Let’s build it.

Tell us a little about your business and what you need your website to do, and we’ll book in a quick chat. No hard sell, no faff.