Marketing agency in
Newcastle
Your marketing, done properly.
We’re ZERO FAFF, a North East marketing agency working with businesses in Newcastle, Gateshead and right across Tyneside. We help you get found, get noticed and get more enquiries, without the jargon or the faff.
Big-city results, without the big-agency faff
Newcastle and Gateshead have one of the busiest business scenes in the country. From the Quayside and Grainger Town to Team Valley, the Helix and the high streets of Gosforth, Jesmond and Whitley Bay, there are thousands of businesses here competing for the same customers.
Big city agencies tend to come with big fees, account managers and a lot of layers. We’re ZERO FAFF, a small North East agency, and we do it differently: marketing that’s clear, honest and built to bring in enquiries, for businesses across Tyneside and North Tyneside.
No jargon, no long contracts and no mystery fees. You get quick replies and one person who knows your business inside out.
We tell you what we’re doing and why, without the buzzwords.
Ask a question, get an answer. Usually the same day.
One point of contact who knows your business, not a different face every month.
We show you what’s working with the figures, not fluff.
Six ways we help Newcastle businesses
Paid ads
More people means more competition for every click. We make sure yours go to the people most likely to buy.
We run Facebook, Instagram and Google ads aimed at the right postcodes and the right people across Newcastle, Gateshead and North Tyneside. Every pound is tracked, so you can see exactly what each enquiry costs and put more behind what works.
For What The Booth, our ads brought in 270+ enquiries in five months at £3.45 each.
- Meta and Google ads
- Local targeting, mile by mile
- Ads, landing pages and lead forms
- Cost per enquiry, every month
Website design
People in a city compare before they choose. Your website has a few seconds to convince them.
We design and build fast, good-looking websites that work beautifully on phones, show up properly in Google and turn visitors into enquiries. For Lawler Mortgages, that meant a new site with online appointment booking built in.
- Designed around your customers
- Fast on every phone
- Set up for local search
- Booking and enquiry forms
Branding & graphic design
When customers have dozens of options, a brand they recognise and trust is what makes them pick you.
We create logos, colours, fonts and the rules that hold them together, then design everything you need: signage, van livery, leaflets, menus, social posts and more. For Salt & Co, brand and design work since 2019 has supported growth from around £20,000 to £280,000 in turnover.
- Logo and brand identity
- Brand guidelines
- Signs, vans and print
- Social and ad design
CRM setup & integration
More enquiries are only good news if you can keep up with them. A CRM makes sure nobody waits.
We set up a CRM that suits your business, connect it to your website and ads, and automate the follow-ups you never have time for: replies, reminders and review requests. You see every lead, where it came from and what happened next.
- CRM chosen and set up for you
- Website and ad forms connected
- Automatic follow-ups
- Simple training for your team
Strategy & consultancy
Tyneside moves fast. A clear plan makes sure your budget is working as hard as you are.
We look at where your customers come from, what your competitors across Tyneside are doing, and where your time and budget will go furthest. Then we give you a simple, realistic plan, and help you carry it out if you want us to.
- A clear marketing plan
- Local competitor review
- Budget and priorities
- Regular check-ins
Why Tyneside businesses work with us
One person who knows your business, answers the phone and does the work, not an account manager passing messages on.
We’re North East born and based. We know Tyneside’s customers and how they like to be spoken to.
You’ll always know what we’re doing, what it costs and what it’s bringing in. If something isn’t working, we’ll tell you and change it.
Good questions, straight answers
Do you work with businesses in Newcastle and Gateshead?
Yes. We work with businesses across Newcastle, Gateshead and Tyneside, from the city centre and the Quayside to Team Valley, North Tyneside and South Shields, and we’re happy to meet in person.
How are you different from the big Newcastle agencies?
You deal directly with the person doing the work, you get quick replies, and you only pay for what you need. No layers, no long contracts and no jargon.
Do I need to sign up to a long contract?
No. We agree what we’re doing and what it costs before we start, in plain English. Most clients start with one service and add more once they see it working.
How quickly can you get started?
Usually within a couple of weeks. It starts with a quick chat about where your business is now and where you want it to go. Then we put a simple plan together and get going.
Tyneside, let’s talk
Ready when you are.
Tell us a little about your business and we’ll book in a quick chat. No hard sell, no faff.
Social media management
In a city this busy, you need to keep turning up in people’s feeds. We make sure you do.
We plan, write and design your posts, keep your pages looking sharp and reply to comments, so the right people keep seeing you. Whether you run a bar on the Quayside, a salon in Gosforth or a business at Team Valley, we make you the name people think of first.